Job Offers in Tirana, Profession Agjent/e i Shërbimit ndaj Klientit me Email , No Experience, Payment 550 Euro.

Work Location: On-site (Office-Based)
Salary: €550 per month, with training provided and opportunities for salary growth
Working Schedule: Monday – Saturday

Our company, specializing in customer support services for international businesses within the e-commerce industry, is seeking a motivated and detail-oriented Customer Service Agent to join our team. The successful candidate will be responsible for managing customer inquiries primarily through email, ensuring professional, accurate, and timely communication. This position does not involve telephone communication and is focused exclusively on written customer support.

• Respond to customer inquiries via email in a professional and timely manner.

• Provide accurate and relevant information regarding products, services, and order-related inquiries.

• Handle customer complaints and work toward effective and appropriate resolutions.

• Identify and escalate complex cases to the relevant department when necessary.

• Maintain clear, professional, and consistent communication with customers.

• Ensure a high standard of customer service in accordance with company procedures and quality standards.

• Strong written communication skills and attention to detail.

• Excellent organizational skills and the ability to manage multiple inquiries efficiently.

• A professional, responsible, and customer-oriented approach.

• Ability to work independently and collaboratively within a team.

• Willingness to learn, adapt to new procedures, and develop professionally.

• Previous experience in customer service is an advantage but is not essential.

• Monday – Friday: 08:30 – 17:00

• Saturday: 08:30 – 13:00

• Sunday: Day off

• A monthly salary of €550.

• Comprehensive training to support your successful integration into the role.

• Opportunities for professional development and salary growth.

• A structured, office-based working environment.

• The opportunity to gain experience working with international e-commerce businesses.

Interested candidates are invited to submit their CV for consideration.

We welcome candidates who demonstrate professionalism, reliability, and a strong commitment to delivering high-quality customer support.

We look forward to receiving your application.